Terms & Conditions

Please let us know, immediately, if there is any damage or if merchandise is missing from your order. If there is any damage or missing items, we will arrange to promptly replace the damaged product. We accept damage and shortage claims within 12 hours after you received product and takes video while unboxing product. Please keep all packaging materials and product unboxing video after notifying us.

Order Cancellation

You can cancel your order within 3 hours after your complete payment. Please contact us at the number (+66)94-748-1442 by order number, or line id: @parfumscent.

Returns

We do not accept returns or exchanges unless the item you purchased is damage or missing from your order. If you receive damage or missing items, please contact us immediately.